Privacy Policy

1. Introduction

DVF respects and upholds your rights to privacy protection under The Data Protection Acts 1988 & 2003 (“The Acts”) and Statutory Instrument Number 535 of 2003 European Communities (Electronic Communications Networks and Services)(Data Protection and Privacy) Regulations 2003 (“SI 535/2003”, as amended by SI 526 of 2008) and the General Data Protection Regulations 2018.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We store your data on secure servers in the European Economic Area (EEA).

2. What Personal Information Does DVF Hold?

DVF may hold the following (but not limited to) information about our customer’s Name, Occupation, Address, Telephone/Mobile numbers, Email address;

As soon as practicable or when required by customer contract DVF deletes, destroys or de-identifies, personal information.

3. What Does DVF Do With My Personal Information?

We use personal information about you:

  • To assist in providing goods and services to you;
  • To assist with any calls you make to us;
  • To communicate promotional offers and special events;
  • For our internal administrative, marketing, planning, product development and research requirements;

DVF will not disclose personal information about you to any person except on a confidential basis to agents that we use in the ordinary operation of our business, such as for data processing, printing, graphic design, typesetting, binding and/or mailing.

No outside agents will be contacted without your permission. You have the right to reject our use of an agent to process your data.

At any time you may opt out of receiving any communications from us (other than as required for the operation of our business, e.g. regarding payment of your account).

4. Miscellaneous

In this policy “personal information” has the same meaning as under the Privacy Act.

This policy represents our policy as at 5th May 2018. We may change this policy from time to time. Although we intend to observe this policy at all times, it is not legally binding on DVF in any way.

From time to time we may regard it as necessary or desirable to act outside the policy. DVF may do so, subject only to any other applicable contractual rights and any statutory rights you have under the Privacy Act or other applicable legislation.

5a. Privacy Policy Relevant To Our DVF.ie Website

What Information Do We Ask You For?
We collect personal information from you when you place a query, request a downloadable document, subscribe to our newsletter, or fill out a survey. If you contact us, we may store your name, address and e-mail address in order to respond to your enquiry or request.

How Do We Collect & Process Your Information?

Online Queries

Personal Data may be collected for the following purposes, using the following services on our website :

  • Advertising
  • Contact form Personal Data: email address, first name, last name and phone number
    Displaying content from external platforms
  • Google Maps widget personal data: cookies and usage data
    Interaction with external social networks and platforms
  • LinkedIn Website retargeting, Facebook remarketing
    Facebook Custom Audience personal data: cookies and email address Tag Management
  • Google Tag Manager Personal Data: Cookies and Usage Data

5b. Full Cookie Policy

First-Party Cookies

Essential Cookies:

  • Session Cookies – These cookies are temporary cookies that are removed once a transaction has been completed or you log out. We have not rolled out e-commerce options on our website as yet but in instances where we may roll out more online ordering in the future, these cookies will help manage shopping baskets.
  • Functional Cookies – We may collect technical information about your computer, including where available your IP address, operating system and browser type, to ensure that content from our site is presented in the most effective manner for your device or computer. We do not make any attempt to connect technical information with any individual’s personal information.
  • Compliance Cookie – Some cookies will allow us to know whether or not you have been informed and given consent to the use of cookies on the site and therefore do not need to be presented with this consent request message again.

Non-essential Cookies:

Google Analytics tracking

  • These cookies are used to collect information about how people use our site. We use the information to compile reports and to help us improve the site so that it presents better information and improves over time
  • This type of information this gives us to include the number of visitors to the site, where visitors have come to the site from and the pages they visited.
  • The cookies collect information in an anonymous form, so we don’t know who is using our site. We use the information on how people use our website to compile reports and to help us improve the site.
  • You can go to http://www.google.com/analytics/learn/privacy.html to find out more about Google Analytics cookies and how to opt-out of them

Conversion tracking cookies:

  • We are always looking for ways to be more effective in getting the right info to the right people.
  • To help us optimise the impact of our available advertising budget, we use advertising conversion tracking and targeting pixels or custom URL’s, which enable us to track the pages that have been visited or purchases made by people who have seen our advertising campaigns.
  • This helps us measure the effectiveness of advertising campaigns on these networks and optimise these campaigns by using their insights or reporting options – making them data processors.
  • Results are given as non-personalised, aggregate figures. We make no attempt to match this information with any personal data that we have from our booking process.
  • The network that we currently use on occasion is Facebook. See below for information on how to find out more about their Data Policies.

6. Contact Information

Owner and Data Controller
DVF
Address: Tycor Business Park
Waterford
Ireland
Eircode: X91 HK09
Ireland

Owner contact email:
info@dvf.ie
051 336 006

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